Should an occasion arise when you need to exchange an item for a different size or  you are not completely satisfied with your purchase and need a refund, please follow these guidelines.  If you have other purchase or order related questions, please feel free to contact us, and we will aim to satisfy your concerns and make you happy. 

 

 

U.S. returns or exchanges are accepted on unworn, undamaged products and must be received by us within 15 days of shipping (15 days from the shipping notification email you receive) of your original purchase.

 

No International returns or exchanges are available.

 

Refunds can only be issued in either the original form of payment used or for store credit.  A refund cannot be transferred to any other additional payment method. 

 

We will process received returns within 7 business days. 

 

Shipping is non-refundable.

 

Exchanges can only be made for alternate color, size, or pattern of the SAME ITEM.

 

Returns received after 15 days of shipping will be eligible for STORE CREDIT ONLY AS WELL AS possibly subject to a 50% restocking fee.

 

 

When returning an item, please complete the return form you received with your purchase and mail in an appropriate shipping container or the original protective packaging to the address below. We recommend purchasing insurance from your carrier as we are not responsible for items damaged during shipping.

 

Please mail returns to:

 

Kinny & Howie Retro Boutique (R)

10153 1/2 Riverside Dr.

Suite 747

Toluca Lake, CA 91602